iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
iHerb has been successfully shipping orders to Canada for over 15 years!
General Information: Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office in Canada to see if you can import the items, and if any additional licenses or permits are needed.
Import tax and duties will be imposed on customers with order values exceeding CAD 20.00
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
For shipping related inquiries regarding Landmark Global orders, please contact Landmark Customer Service at [email protected].
For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0800-225-5345.
UPS: You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from your choice of carrier.
For shipping related inquiries regarding UPS orders, please contact UPS Customer Service at 1-506-877-4877.
Please note – For USPS orders, the delivery information (Name, Address, etc.) will show in both English (auto-translated) and the language you used when placing your order, on the shipping label. We apologize in advance for any mistranslations.
Please click here for information on how to track USPS packages.
USPS Vertical Signature is a trademark of the United States Postal Service and is used with permission.
At iHerb, we respect the rules and regulations of Canadian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into the Canada: DHEA, growth hormones, Vitamin K
In general, a maximum of a 90-day supply of supplements is allowed for import into Canada.
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