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CA

Shipping Information for Canada

iHerb is a US company serving customers worldwide since 1996 and ships to over 185 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.

Delivering More Value!
FREE Shipping on orders over CA$70.00.
Limited Time Only.

CA Canada

Available shipping methods

DHL Express Landmark Global Expedited Global Air with Tracking

iHerb has been successfully shipping orders to Canada for over 15 years!

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in Canada to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For the shipments arriving in Canada on or after July 1st, 2020, the import tax exemption threshold will change to CAD 40.00 and the import duty exemption threshold will change to CAD 150.00.

For information about customs, import duties, etc., visit: Canada Border Services Agency,Canada Post's Customs Requirements

Shipping

All iHerb orders are shipped out from our US warehouses to your country. 

The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time, Customs hold, or any other unforeseen complications outside of iHerb’s control.

  • Global Air with Tracking: If Global Air with Tracking service is selected, iHerb will allocate the quickest and most affordable shipping carrier in your region, Landmark Global or Asendia. Please refer to the shipping service detail below for each carrier option.
  • Asendia: DDP (Delivered Duties Paid) service is now available for shipments to Canada. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery. For shipping related inquiries regarding Asendia orders, please contact Asendia Customer Service at [email protected].
  • Landmark Global: DDP (Delivered Duties Paid) service is now available for shipments to Canada. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.
  • For shipping related inquiries regarding Landmark Global orders, please contact Landmark Customer Service at [email protected].

  • DHL: DDP (Delivered Duties Paid) service is now available for shipments to Canada. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.
  • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0800-225-5345.

Restrictions

At iHerb, we respect the rules and regulations of Canadian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into the Canada: DHEA, growth hormones, Vitamin K

In general, a maximum of a 90-day supply of supplements is allowed for import into Canada.

Customs Laws & Vitamin D Products

Only vitamin D products not exceeding 2500 IU and not exceeding a 90-day supply are available for customers in Canada due to government regulations. We apologize for any inconvenience as this is beyond our control.

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