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Shipping Information for Canada

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in California and Kentucky. Please see below information about the country selected.


CA Canada

Available Shipping Methods

Landmark DHL UPS

Notice: As of October 16, 2018, Canadian Union of Postal Workers (CUPW) has issued a strike notice which will begin as early as October 22, 2018. To ensure your orders are delivered in a timely manner, iHerb is temporarily removing any postal delivery options until the strike has ended

iHerb has been successfully shipping orders to Canada for over 15 years!


  • Import tax and duties will be imposed on customers with order values exceeding CAD 20.00 
  • General Information

    • Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
    • Please check with your local customs office in Canada to see if you can import the items, and if any additional licenses or permits are needed.


    Customs Information



    Shipping

      All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
      The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

    • DHL: DDP (Delivered Duties Paid) service is now available for shipments to Canada. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.
    • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0800-225-5345 .
    • UPS:You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from your choice of carrier.
    • Landmark Global: DDP (Delivered Duties Paid) service is now available for shipments to Canada. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.


    Restrictions

    • At iHerb, we respect the rules and regulations of Canadian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into the Canada: DHEA, growth hormones, Vitamin K
    • In general, a maximum of a 90-day supply of supplements is allowed for import into Canada.


    Contact Us

    • Click here to get connected with iHerb's customer service.

    Available Payment Methods


    Need Help?

    For any additional questions visit our Customer Service page.